Monthly Archives: September 2010

Remember: There is No Manual

There is No Manual is more than memoir. What is past is prologue, and what once characterized only disorganized or highly dynamic companies is the norm. You will probably be responsible for training yourself on your next job. If there’s … Continue reading

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Boom Boom, Out Go the Lights

It is December of 2000 and I am in trouble. Even as the corpse of the dot com boom is being necropsied, my wife is giving me hell for my out-of-control addiction: obscure guitars. With good reason. I have managed … Continue reading

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There is No Manual

This is how I start at Microsoft in 1996: of 10 people who interview me, the man who becomes my boss is the only one who doesn’t want to hire me. And he is the sweetest guy you could ever … Continue reading

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The Heat and the Chrysalis

The story begins not with a bang, but with a whimper. It is high school, and my counselor is puzzled. You have so much potential, Tom. Why aren’t you using it? She probably means well, but it hurts and it makes … Continue reading

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